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Homeowner Code of Conduct

I.  General

It would be expected that, in an adult community, everyone knows how to act and react with common courtesy toward their fellow homeowners and employees of the Association.  However, when tempers rise, people often forget their manners.  Breaking the rules may result in a restriction of privileges of varying lengths depending on the offense.

 Each person against whom a complaint is filed will be entitled to due process, and in most cases before restriction(s) of privileges are enforced and/or fines are imposed, unless the rules/policies permit immediate Board or General Manager action.  The Board of Directors will conduct a hearing to evaluate each complaint and take action according to the stated guidelines.

 II.  Rules

               Rule #1:      Do not use profanity on the Association’s property.

                    Rule #2:      Do not verbally berate, belittle, insult or threaten Association employees or other                                           homeowners. If you have a problem with a member of the staff report it to the General                                            Manager.                      

              Rule #4:    Do not dress inappropriately in facilities serving food and/or beverages or on the golf                                    facilities: no bare feet, no tank tops, no short shorts, and not bathing suits. Refer                                      to BP 8-06.

                                   premises without the consent of the proper authority.

               Rule #6:      Do not deface Association property.

               Rule #7:      Do not instruct employees of the Association on how to perform their job duties.      

               Rule #8:      Do not drink alcoholic beverages to the point where your behavior becomes obnoxious.

               Rule #9:      Leave the premises peacefully when requested to do so by any       

                                    bartender or supervisor. It is the right and obligation of the    

                                    bartender to refuse to serve anyone for just cause.

               Rule #10:    Do not engage in physical altercations.

               Rule #11:    Do not tip or have any financial transaction with members of the       

                                    staff other than tipping of the F&B service staff.

               Rule #12:    Do not violate or aid in the violation of Board Policies and the          

                                    Bylaws of SLHOA II regarding visitors and guests.

               Rule #13:    Any careless and/or reckless operation of any vehicle, within our community, will not be                                         tollerated.

 III  Harassment

              It is the policy of the Association to create and maintain a working environment free of sexual harassment.  Furthermore, the Association will not tolerate favoritism or hostility toward an individual based on race color,   creed, sex, national origin or age.  The Association will not condone such   behavior by or from any Member, employee or others in any form.   Members should report breaches of these rules to the General Manager or a member of the Board of Directors in a private manner. 

 
IV.  Violation of these Rules

              Violation of these rules that cannot be resolved and are referred to the  Board of Directors for action shall result in a restriction of one or more Association privileges. In addition, to the suspension of privileges, fines shall be imposed. In general, a first infraction/violation offense shall result in suspension of membership privileges from 1 to 3 months;   second offense 6 months; third offense one year or longer depending on             the severity of the offense.  An infraction/violation/offense that      continues without correction shall be considered a separate/new infraction/violation/offense at the end of each suspension period for purposes of suspension of membership privileges, and the member will be entitled to a new notice and opportunity for a hearing. The General Manager may impose an immediate restriction of privileges to deal with immediate problems requiring such action in the General Manager’s opinion; and  the Board then will hold a hearing for the violator and determine the final penalties to be imposed, including fines, if any. The Association retains the right to recover damages.

 V.  Enforcement of Violations of the Code of Conduct

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• Alleged violations of the Code of Conduct will be submitted in written form to the General Manager.
• The General Manager will conduct a conference to mediate the issue with all parties concerned in an effort to identify the circumstances and facts surrounding the alleged incident and to bring resolution to the matter.
• In the event the General Manager is one of the parties to the dispute, the Board of Directors will select one member of the Board, other than the President, to fulfill the duties enumerated above for the “General Manager”.  In the event the issue is not resolved in the mediation process, the selected Board member will be excluded from voting when the issue is referred to the Board for resolution
• To assist in determining the facts of the situation, each of the parties concerned may bring one witness to the mediation session.  However, no outside legal counsel will be permitted to attend the session.
• If in the determination of the parties concerned, a resolution is reached, no further action will be taken.  A written agreement confirming the resolution will be signed by the parties concerned.
• If in the determination of the parties concerned, a resolution cannot be reached, the matter will be forwarded to the Board of Directors for consideration and action.  A written report of the mediation will be prepared by the General Manager and the parties concerned may prepare statements outlining their positions.

If no complaint is received from a homeowner or employee in regard to alleged violation of BP 102 or the complaining party does not desire to attend a mediation hearing in an effort to bring resolution to the matter but the alleged violation is well documented through Patrol reports or other valid means and the alleged violation is considered to be significantly inappropriate, the General Manager will forward the matter directly to the Board of Directors for consideration and action.

BP 6-01

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